Policies

Status Auto Care - Policies & Terms

Return Policy

  1. Returns: Customers may request a return within two weeks of the original purchase date, subject to the conditions below.
  2. Eligibility:
    • The request must be made within two weeks of purchase.
    • The product must be no more than 10% used.
    • Returns must be approved by Status Auto Care.
  3. Return Process: Contact us to initiate a return. Upon approval, we will provide instructions.
  4. Shipping Costs: Customers are responsible for all return shipping costs.
  5. Refunds: If the returned product meets eligibility criteria, a refund will be issued to the original payment method.
  6. Exclusions: Returns are not accepted for products that have been improperly used, mishandled, or damaged due to negligence.
  7. Final Sales: All service sales (auto repairs and detailing) are final. No refunds will be issued for services rendered.
  8. Policy Modifications: Status Auto Care reserves the right to modify or update this return policy at any time without prior notice.
  9. Contact for Returns:
    📞 Text: (701) 989-9544
    📧 Email: statusautocarellc@outlook.com
    📲 Instagram DMs open: @statusautocarellc

Auto Repairs & Detailing Policy

  1. Case-by-Case Basis: All auto repairs and detailing services are handled on a case-by-case basis, and pricing may vary depending on the vehicle’s condition and specific service needs.
  2. Mobile Services: We offer mobile auto repairs and detailing within Fort Hood and a 60-mile radius.
  3. Manufacturer Warranties: Any eligible parts used in repairs may carry a manufacturer's warranty, but Status Auto Care does not provide additional warranties on labor or services.
  4. Final Sales: All repair and detailing services are final. No refunds will be issued once a service has been completed.
  5. Payment & Estimates: Customers must approve the service estimate and provide full payment before work begins.
  6. Liability Disclaimer: Status Auto Care is not responsible for any pre-existing issues or damages beyond the agreed-upon repairs or detailing services.
  7. Service Delays: Repairs and detailing may be subject to delays due to weather, scheduling conflicts, or parts availability.
  8. Cancellations & Rescheduling: Customers must provide at least 24-hour notice for cancellations or rescheduling. Failure to do so may result in a service fee.

📞 Book a service today!
📧 Email: statusautocarellc@outlook.com
📲 Instagram DMs open: @statusautocarellc

Disclaimer Policy

At Status Auto Care, we strive to provide high-quality automotive care products, repairs, and detailing services. However, it is important to acknowledge the following:

  1. Surface Compatibility: Our detailing products may not be compatible with all surfaces and conditions. Some materials, coatings, or finishes may react differently.
  2. Testing & Precautions: Customers should test products on a small area before full application. Proper protective gear should be used during application.
  3. No Guarantees on Outcomes: While our products and services are designed for optimal performance, results may vary depending on vehicle condition, environmental factors, and application techniques.
  4. Use on Clean Surfaces: To achieve the best results, products should only be applied to clean surfaces.
  5. Limited Liability: Status Auto Care is not responsible for any damages, losses, or expenses arising from product misuse, improper repairs, or customer negligence.

By using our products, repair, or detailing services, you acknowledge and accept this disclaimer.

Exclusion of Liability for Automotive Chemical Products

By purchasing and using automotive chemical products from Status Auto Care, you agree to the following terms:

  1. No Liability for Misuse: Status Auto Care is not responsible for damages, injuries, or losses resulting from improper use, mixing, storage, or application of products.
  2. Acknowledgment of Risks: Customers acknowledge that automotive chemicals carry inherent risks and should be used according to industry standards and provided instructions.
  3. No Warranty: Products are sold "as is" without any additional warranties beyond manufacturer warranties.
  4. Limitation of Liability: Status Auto Care is not liable for indirect, consequential, or special damages, including but not limited to lost profits, data loss, or business interruption.
  5. Indemnification: Customers agree to indemnify and hold harmless Status Auto Care, its employees, and affiliates from any claims or liabilities.

For product concerns, refer to our return policy or contact us directly:
📞 Text: (701) 989-9544
📧 Email: statusautocarellc@outlook.com
📲 Instagram DMs open: @statusautocarellc

Privacy Policy

At Status Auto Care, we prioritize protecting your privacy. This policy outlines how we collect, use, and share your personal information:

  1. Information We Collect:

    • Personal Information: Name, email, phone number, and payment details when making a purchase or booking a service.
    • Communication Data: Any interactions through email, text, or social media.
    • Transaction Data: Order history and payment information.
    • Location Data: Approximate location based on your IP address for service eligibility.

  2. Use of Your Information:

    • To process orders and services
    • To communicate with customers
    • To improve our website and offerings
    • To comply with legal obligations

  3. Data Security:

    • We implement industry-standard security measures, but we cannot guarantee absolute security due to the nature of online transactions.

  4. Third-Party Links:

    • Our website may contain links to third-party services (e.g., payment processors). Please review their privacy policies separately.

  5. Retention Policy:

    • We retain personal information as long as necessary to provide services and comply with legal obligations.

  6. Your Rights:

    • You have the right to access, update, or request deletion of your personal data.

  7. Policy Updates:

    • We may update this policy periodically. Continued use of our website implies acceptance of the latest version.

For any questions, contact:
📞 Text: (701) 989-9544
📧 Email: statusautocarellc@outlook.com
📲 Instagram DMs open: @statusautocarellc

By purchasing products, booking services, or using our website, you acknowledge and agree to the terms of these policies.